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Afconrecruit Limited
Account Manager
Abuja, Nigeria
Closing: May 1, 2024
3 days remainingPublished: Apr 17, 2024 (12 days ago)
Job Requirements
Education:
Work experience:
Language skills:
Job Summary
Contract Type:
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Requirements
- University degree in in Business Development, Marketing, or related field
- Master’s degree from a recognized university will be an advantage
- Proven experience as a Client Relationship Manager. Minimum of 10 years of experience
- Ability to build and maintain strong client and business relationships.
- Knowledge of customer relationship management (CRM) practices
- Experience in sales or customer service is preferred.
- Problem-solving attitude
- Leadership and team management skills.
- Excellent verbal and written communication skills
- Excellent customer service and interpersonal skills
- Strong computer and presentation skills
- Strong organizational skills
- Ability to work well in a team environment.
- Ability to work in a fast-paced environment.
- Proficiency in Microsoft Office and CRM software.
How to Apply
Interested and qualified candidates should send their CV to: the provided email address using the Job Title as the subject of the mail.
Responsibilities
Requirements
- University degree in in Business Development, Marketing, or related field
- Master’s degree from a recognized university will be an advantage
- Proven experience as a Client Relationship Manager. Minimum of 10 years of experience
- Ability to build and maintain strong client and business relationships.
- Knowledge of customer relationship management (CRM) practices
- Experience in sales or customer service is preferred.
- Problem-solving attitude
- Leadership and team management skills.
- Excellent verbal and written communication skills
- Excellent customer service and interpersonal skills
- Strong computer and presentation skills
- Strong organizational skills
- Ability to work well in a team environment.
- Ability to work in a fast-paced environment.
- Proficiency in Microsoft Office and CRM software.
How to Apply
Interested and qualified candidates should send their CV to: the provided email address using the Job Title as the subject of the mail.
- Building and maintaining strong relationships with prospective and existing clients.
- Identify key staff in client companies to cultivate profitable relationships.
- Build and improve relationships with key suppliers and partners.
- Researching and pursuing new business opportunities.
- Identifying and understanding clients' needs and requirements and proposing suitable solutions to address them.
- Providing clients with comprehensive product/service consultations and guiding their decision-making process.
- Review company practices to ensure clients get maximum satisfaction from their purchases.
- Attending to and resolving client’s complaints and issues efficiently and in a timely manner.
- Conduct customer satisfaction surveys and recommend ways of improving client satisfaction.
- Work with internal departments to ensure the company meets clients’ expectations.
- Oversee customer relationship management system.
- Upselling and cross-selling products/services to clients.
- Meeting sales/revenue targets.
- Promote high-quality sales, supply and customer supply and customer service processes
- Aim to preserve customers and renew contracts
- Approach potential customers to establish relationships
- Gain solid knowledge of competitors
Applications submitted via Fuzu have 32% higher chance of getting shortlisted.